Privacy Policy

At 99point9 Inc., we value student personal information confidentiality and security. This privacy policy applies to students who have registered with us for any course, interview preparation, scholarship help, online applications, and any other services rendered. This privacy policy applies to all information collected via 99point9.ca and 99point9prep.com (referred to as the “Sites”, which consist of all content, pages, and subdomains within 99point9.ca and 99point9prep.com domains).

By registering for, downloading, accessing, or using any of the Services, you – the student or the user of the Sites – agree to abide by this Privacy Policy. If you do not wish to be bound by this Privacy Policy do not: register Services, access any information on the Sites, or download any content. This privacy policy also applies to any information we may collect over the phone, via e-mail, via fax, through any form of mail, or over Facebook either by 99point9 or any of its instructors.

 

USERNAMES, ONLINE POSTINGS, and CONTRIBUTIONS

Comments or other information posted by you to our forums, or other areas of the Site designed for public communications or communications among registered class members may be viewed and downloaded by others who visit the Site. For this reason, please be aware that you are personally liable for any content you post that may be viewed or downloaded by others.  

 

CONSENT TO PROCESSING OUTSIDE HOME COUNTRY 

By using our Site, or providing information to 99point9 Inc., via all aforementioned media and modes of communication, you understand and unambiguously consent to the collection, use, disclosure and retention of information in the Canada and other countries and territories, for the purposes set forth in this Privacy Policy and the 99point9 Inc. Terms of Service. You hereby consent to the collection, use, disclosure, and retention by 99point9 Inc. of your Personal Information as described under this Privacy Policy, including but not limited to the transfer of your personal data between 99point9 Inc. and the third parties, affiliates, and subsidiaries described in this Privacy Policy. For further certainty, any consent relating to a right to transfer information referred to in this paragraph shall be deemed to include your consent to the transfer of the applicable Personal Information to a jurisdiction which may provide a different level of privacy protection than that available in your own country.

If you do not agree with these terms, then please do not access, browse, or register for the Site. If you choose not to provide us with certain information required to provide you with various services offered on our Site, you may not be able to establish a user account and we may not be able to provide you with those services. For further certainty, any consent relating to a right to transfer information referred to in this paragraph shall be deemed to include your consent to the transfer of any personally identifiable information to a jurisdiction which may provide a different level of privacy protection than available in your own country. 

PERSONAL INFORMATION

As used in this Privacy Policy, "Personal Information" means any information about yourself that you may provide to us when using the Site, such as when you sign up for a user account or enter into a transaction through the Site, which may include (but is not limited to) your name, contact information, gender, date of birth, occupation, grades, social media profiles, score progress, IP addresses, Internet Service Provider (ISP) information, operating system, unique cookie IDs, device types, browser types, testimonials, attributes of computer or device usage, date/time stamps, click-through URLs, information contained in HTTP headers or other internet transfer protocol signals, clickstream data and other similar data, for each user of a Service or any 99point9 Course, and we may be able to determine your geographic location (or the location of your device or ISP) with such data.  Various web analytics tools are used to collect this information, which may also be used to find your geographic location. 99point9 does not itself collect any financial information from its users, however in order for you to purchase our courses we will direct you to our third-party payment processor. Although, we do the best we can in terms of choosing reliable third-parties you are responsible for ensuring your own information protection.



If you choose not to give us your personal information, then we will not be able to either; a) enter into a Services contract, or b) if you have entered a contract, provide you with any Service. You understand and unambiguously agree that refusal to any of the Services because you fail to provide us with information we request, or failure to use Services despite payment do not qualify you for a refund. You also understand and unambiguously agree that, as per your agreement with 99point9, under no circumstances will you be issued a refund.


 

INFORMATION WE COLLECT AND HOW WE USE IT

We collect information, including Personal Information (described above), when you sign up for a user account, participate in online courses, send us email messages and/or participate in our public forums. We also collect certain usage information about student performance and patterns of learning. In addition, we track information indicating, among other things, which pages of our Site were visited, the order in which they were visited, when they were visited and which hyperlinks and other user interface controls were used.

We may log the IP address, operating system, and browser software used by each user of the Site, and we may be able to determine from an IP address a user's Internet Service Provider and the geographic location of his or her point of connectivity. Various web analytics tools are used to collect this information. Some of the information is collected through cookies (small text files placed on your computer that store information about you, which can be accessed by the Site). You should be able to control how and whether cookies will be accepted by your web browser. Most browsers offer instructions on how to reset the browser to reject cookies in the "Help" section of the toolbar. If you reject our cookies, many functions and conveniences of this Site may not work properly.

We may use, store, aggregate and disclose some or all of the data we collect from you and other users of the Services for the purposes set forth in this policy.

 

USE AND DISCLOSURE TO THIRD PARTIES

As mentioned earlier, we sometimes use third-party vendors and in some events may share your personal information with them. We do this in order to:
 

  • To process payments, invoices, subscriptions, and collect owed amounts.
  • For the purpose for which you specifically provided the information, for example, to respond to a specific inquiry or provide you with access to the specific course content and/or services you select.
  • To help us improve 99point9 Inc. course offerings and student satisfaction by sharing information with instructors, tutors, staff, and contractors.
  • For the purpose of scientific research
  • For the purpose of media publications, for example publishing information gathered about access, use, impact, and student performance with news agency
  • To archive this information and/or use it for future communications with you.
  • To store information or process information on online web server or service providers that perform functions on our behalf, including processing information that you provide to us on the Site, operating the Site, or in connections to providing any services
  • As otherwise described to you as described when such information is collected
  • To respond to subpoenas, court orders, or other legal process; to investigate, or prevent, or take action regarding illegal activities, suspected fraud, security or technical issues, or to enforce our Terms of Service, this Privacy Policy, Services contract, or to protect our rights, any form of property, and or our or anyone’s safety
  • For integration with third party services

 

USE FOR PERSONALIZATION AND PEDAGOGICAL IMPROVEMENTS

Our goal is to provide current and future visitors and students with the best possible educational experience. To further this goal, we sometimes present different users with different versions of course materials and software, and we may conduct research intended to enhance instructional practices and user experience. We do this to personalize the experience to the individual learner (assess the learner's level of ability and learning style, and present materials best suited to the learner), to evaluate the effectiveness of our course materials, to improve our understanding of the learning process and to otherwise improve the effectiveness of our offerings. We may publish or otherwise publicize results from this process, but, unless otherwise permitted under this Privacy Policy, those publications or public disclosures will not include Personal Information.

LINKS TO OTHER WEBSITES

The Site may contain links to websites and mobile and web applications published by third parties, including other content providers as well as certain service providers, such as those who process payments on behalf of 99point9 Inc. These other websites are not under our control, and you acknowledge and agree that we are not responsible for the collection and use of your information by such websites, unless we have otherwise indicated in this Privacy Policy. We encourage you to be aware when you are be redirected to a third party website and review the privacy policies of each website you visit and use.

SECURITY

99point9 Inc. has taken reasonable steps designed to protect Personal Information in its possession or control. This is done through a variety of privacy and security policies, processes, and procedures, including administrative, physical, and technical safeguards that reasonably and appropriately protect the confidentiality, integrity, and availability of the Personal Information that it creates, receives, maintains, or transmits. Nonetheless, no method of transmission over the Internet, or method of electronic storage, is 100% secure; and therefore, 99point9 cannot guarantee its absolute security. You understand and agree that these risks are always present and that you in the event that any personal information is misused or accidently revealed, the student or the user indemnifies 99point9 Inc. for all liabilities or losses incurred in connection with specified events or circumstances regardless of 99point9 Inc.’s own acts and/or omissions.

CHANGING OUR PRIVACY POLICY

We review and may make changes to this Privacy Policy from time to time. When changes are made, the Privacy Policy link will include a notation "Revised (date)." indicating that you should review the new terms, which will be effective immediately upon posting on this page, with an updated effective date. The notation will be included in the Privacy Policy link for at least seven (7) days after the update has been made. By accessing the Site after any changes have been made, you signify your agreement on a prospective basis to the modified Privacy Policy and any changes contained therein. In case you miss the notification referenced above, be sure to return to this page periodically to ensure familiarity with the most current version of this Privacy Policy.

PRIVACY CONCERNS

 

If you have privacy concerns, have disclosed data you would prefer to keep private, or would like to access the information we maintain about you, please contact us.


EFFECTIVE DATE: October 1st 2017